Shipping & Returns

All orders are shipped in a secure manner, to insure that your package arrives in excellent condtion.

All orders will be processed within with 2 Business Days. Most orders are shipped via 1st class or priority mail, depending on the size, USPS.

On occasion, an order will be too large for USPS.
We will then ship either UPS or FedEx.

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For our Canada Customers:

All orders under 4LBS, will be shipped via First Class International. Over 4LBS, will be shipped by the best way.

We do NOT mark the customs Form, as a gift. You will be responsible for your Taxes, Duties, and Tariffs, and Customs Fees. These are NOT included in the shipping amount.

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You will receive an order confirmation and tracking number once your order has been shipped. If you do not, Please check your Spam folder.

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SHIPPING METHOD:
1st Class or Priority Mail
Insurance and delivery confirmation are provided on all purchases and included in the cost of shipping. (USA)

RETURNS:
All products offered to you from Happy Tails Discount Pet Emporium are New and described as so.

If there is a problem with your order, please notifiy us within 3 days of receipt of shipment. If a return is requested, you will be given an RMA#. This is to be put on the outside of package.

 Happy Tails Discount Pet Emporium carries an 30 DAY unconditional Money Back guarantee on all of our products.

Shipping is non-refundable, unless we sent the wrong product, by mistake, which we will cover fully.

Email returns@happytailsdiscountpetemporium.net